The simplest way is to ask to see the estate agent's Fidelity Fund Certificate for the current year.  This is issued by the regulatory body, the Estate Agency Affairs Board's, and agents/agencies must renew this on an annual basis in terms of the Act.

Alternatively, the consumer can look in the searchable database on the Estate Agency Affairs Board's website (www.eaab.org.za), or phone the EAAB's registration department (011) 731-5600